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In-Home Technology Coaching

Weekly or biweekly one-on-one visits, in your home, for everyday technology — smartphones, tablets, WiFi, passwords, streaming, and more. Steady support that builds real, lasting confidence.

What this service is

In-Home Tech Coaching is ongoing, one-on-one help with the technology you use every day — not a one-time fix, but a steady rhythm of support. Michele comes to your home on a weekly or biweekly schedule and works through whatever's causing trouble that week: a confusing app update, a WiFi router that stopped connecting, a telehealth portal that won't let you sign in, or simply practicing something you learned last time so it sticks.

Who it's for

This is for older adults in Anne Arundel County who want an ongoing, dependable relationship with someone who explains things patiently and never rushes — not a call-center script or a rushed grandchild between errands. It's especially valuable if you've felt embarrassed asking the "same question twice," or if technology has started to feel like it's moving faster than you can keep up with.

What happens during a session

  1. We start with what's bothering you most

    Every visit begins with your specific frustration that week — not a generic lesson plan.

  2. We work through it together, step by step

    Michele explains in plain language, lets you drive the device yourself, and never takes over just to move faster.

  3. We write it down

    Simple, large-print notes you keep, so you can retrace the steps yourself between visits.

  4. We practice

    If time allows, we revisit something from a past session to build muscle memory and confidence.

How long it takes and what it costs

Most visits run 60–90 minutes. Pricing depends on session length and how often you'd like to meet — weekly, biweekly, or as-needed. Many clients start with a single visit and move to an ongoing schedule once they see how helpful the rhythm is. Contact Michele for a personalized quote.

"Michele is patient when teaching what can be simple tech problems without making me feel less then. Something as simple as which remote to use on the TV so my Netflix works. She is also comfortable coming to my place in assisted living and has gotten to know the staff." — Bob from Kensington

— Replace with a real client review before publishing
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