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One-time visit

New Device & New Resident Setup

Get a new phone, tablet, or apartment's technology set up and working right — from the very first day, not weeks later.

What this service is

A focused, one-time visit to get a new device — or a new apartment's WiFi, TV, and phone service — fully set up and working the way you actually want it to. This includes new phones and tablets, moving photos and contacts from an old device, connecting to WiFi, setting up streaming apps, and configuring a new apartment or community unit from scratch.

Who it's for

This is for anyone who's just bought a new phone or tablet and doesn't want to spend weeks fumbling through it alone. It's also built specifically for new residents moving into an assisted living, independent living, or 55+ community — getting WiFi, TV, and phone connected and working smoothly from move-in day, without waiting on facility IT or figuring it out solo during an already stressful transition.

What happens during a setup visit

  1. We take inventory

    What devices and services you have, what you're moving from, and what you actually want to be able to do.

  2. We set everything up together

    WiFi, email, photos, contacts, apps, TV and streaming — configured and tested, with you watching and asking questions along the way.

  3. We simplify

    Unused apps and icons cleared away, so the home screen only shows what you'll actually use.

  4. We leave you with simple notes

    A large-print reference sheet for passwords and the basics, so you're not starting from zero if something needs adjusting later.

How long it takes and what it costs

Most setup visits run 90 minutes to 2 hours depending on how many devices and services are involved. Contact Michele for a quote based on your specific setup — new resident setups for communities can often be scheduled in bulk around move-in day.

Michele has been working with us on a weekly basis and she never makes us feel uncomfortable with the questions we ask, mostly about my wife's tech. My wife had a stroke and suffers from aphasia, so Michele's gentle, patient manner make my wife comfortable, in a way that other techs could not. We think she is a special.asset in the senior community. — Jim from Eastport

— Replace with a real client review before publishing
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